Canadian Packaging

Lexmark probes SME printer problems


May 12, 2010
by Purchasingb2b Staff

This month Lexmark Canada released the results of a survey of small- to medium-size enterprises (SMEs). The survey, which was conducted by MarketTools in the US, identified the issues SMEs face around office printing.

Cost of consumables was a big problem. Small businesses report that buying expensive printer ink can often cause headaches.

There are many ways to prolong the life of ink cartridges. Most devices give signals when ink is running low. While low ink causes the print quality to diminish, it may be sufficient for draft or proofing jobs; this is one way to get more life out of the cartridge.

The cost of print media was also a concern. SMEs say the cost of paper is increasing. Lexmark suggests one way to reduce paper consumption is to convert and move paper documents digitally whenever possible. Using a scan-to-email or scan-to-folder tool can also streamline processes and bring greater productivity to the user or workgroup. Also, using two-sided printing and Eco-Mode can help reduce paper usage.

The number three concern of SMEs was paper jams. Firmly removing paper with two hands is one way to avoid this, Lexmark says.