Canadian Packaging

Immediate real-time support from anywhere in the world

Supplied with several USB ports, digital cameras and headsets can be connected allowing CombiScale to see what you see live and speak directly to CombiScale technical support.


December 16, 2010
by Canadian Packaging Staff

The PrimoWeigher combination scale from CombiScale Inc. provides the latest in digital, technical support available on the market today. To complement the open frame design of the scale, CombiScale integrated several software features that provide exceptional benefits to operators, maintenance staff, and managers.

Supplied with several USB ports, digital cameras and headsets can be connected allowing CombiScale to see what you see live and speak directly to CombiScale technical support. With the user’s consent, CombiScale can run the customer’s scale from anywhere in the world. Through the 15-inch color touch screen display, users can readily access the operator manual and easily add new recipes with the step-by-step Wizard function.

Utilizing wireless or landline connectivity, the 360 operating system features bundled software including: Skype, LogMeIn, and VNC. CombiScale also provides software and firmware updates remotely – an industry first.

PrimoWeigher scales offer an extensive range of mechanical benefits such as tool-less changeover of parts, quick disconnects, an easily adjustable swing out hopper, and remount mounted electrics, all done to maximize productivity and uptime. The 360 operating system has been designed to do the same by eliminating wait time and expensive service costs with immediate, real-time support.

CombiScale Inc.

CombiScale is a manufacturer of multi-head weighing solutions specializing in food related applications, hardware, and pharmaceuticals. Designed for service-ability and clean-ability, CombiScale also offers the PrimoWeigher – the world’s first open frame combination scale with remote control panel, and handheld controller.

For more information, visit www.combiscale.com or call 305-895-8909.