December 11, 2009
by Canadian Packaging Staff
Reiser has opened its new state-of-the-industry customer center at its Canton, Massachusetts headquarters. The center-–a 6,600-square-foot expansion to their existing building-–builds on Reiser’s commitment to work with their customers to test and develop new products and processes.
The customer center features a customizable processing room with space to run individual machines or fully automated lines, as well as a full test kitchen for preparing, cooking and sampling finished product. The facility allows product to be processed under the same conditions found in most top-of-the-line food plants in the industry. It also includes modern conference rooms for meetings and training, as well as comfortable work stations for visitors.
“Reiser has a long history of providing the highest levels of customer support,” said John McIsaac, vice-president of strategic business development at Reiser. “Our new customer center is one more way that we can help processors develop the best solution for their particular application.”